"Who has paid the deposit and who owes the balance?"
A group departure can have dozens of travellers, each at a different stage of payment.
Deposits, balances and supplier costs for every departure.
Faas handles instalment payments, supplier bills and refunds for trips, and connects to your travel booking app through the integrations API so nothing is typed twice.
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Recent invoice
RM 2,260.00Paid
Bank matched
98% sureProfit this month
RM 23,539.50Deposit received. Booking BK-20931 updated.
A trip is paid in pieces. Your suppliers want theirs in pieces too.
Customers pay a deposit, then a balance. Airlines, hotels and ground handlers each want money on their own dates. Tracking that in a spreadsheet works until the busy season.
Sound familiar?
What travel agents and tour operators tell us.
Selling trips means holding other people's plans and money. Here is where the books get hard.
"I owe airlines and hotels, and the dates are all different."
Miss a supplier deadline and you can lose seats or rates.
"A cancellation means refunds, and I never know what I can give back."
Part is refundable, part is not, and the paper trail needs to be right.
"The bank looks full, but most of it is for trips not yet taken."
Deposits arrive months early. It feels like profit, and it is not yet.
Deposit and balance
Deposit now, balance before departure.
Save your payment terms as templates, such as 30% deposit and 70% before the trip. Faas works out each amount and due date and tracks every instalment. Customers pay from one pay link with FPX, card or e-wallet, and the invoice updates by itself.
- Reusable terms for every kind of trip
- Each instalment shows paid, due or late
- Reminders by WhatsApp or email before each due date
Supplier costs
Pay suppliers on time, in stages.
Airline, hotel and ground costs go in as bills with their own due dates. Faas lists them in Bills to pay, sorted by date, with a reminder before each deadline. You see how much cash to keep before you pay.
- Due dates and reminders for every supplier bill
- Scan a supplier invoice and let Faas read it
- Mark paid when you pay from the bank
Booking app connection
Connect your travel booking app. Type nothing twice.
Faas connects to travel booking apps through the integrations API. A booking app can push invoices, payments and expenses into Faas. Each push carries a source id, such as the booking number, and an idempotency key, so sending the same booking again never double-posts.
- Invoices, payments and expenses can be pushed in
- Source id links each entry back to the booking
- Re-syncing never double-posts
- Posting rules map imported documents to the right accounts
Connected
Bank feedLast synced 8 minutes ago
OnLHDN MyInvoise-Invoice submission
OnPayment gatewayFPX, card, e-wallet
OnBooking appPushes invoices and payments
OnREST API and webhooks3 active keys
DeveloperCancellations
Handle a cancellation with a paper trail.
Raise a credit note against the original invoice for the part that is cancelled. Then choose Apply to offset another invoice for the same customer, or Refund to pay cash back. Supplier cancellations work the same way as debit notes.
- Apply: move the amount to another booking, no cash
- Refund: pay the customer back
- Debit notes for supplier-side changes
Credit note CN-0007
Invoice INV-0038RM 900.00
Returned goods- RM 300.00
Left to settleRM 300.00
Apply offsets another invoice, with no cash moving. Refund pays the money back.
Easy for you, complete for your accountant
Plain words for the owner. Full books for the accountant.
Faas keeps double-entry books underneath, and your accountant sees the ledger, supplier ageing and a one-click Audit Pack. Faas does not manage itineraries or seats. Your booking app does that, and Faas does the money side.
- Who owes you and who you owe, on one screen
- Every entry traceable to its booking via source id
- Accountant invited with one email
A day in the life
From booking to departure, with Faas.
The money follows the trip. Here is the path for one booking.
1
A booking comes in
The booking is made in your travel booking app. The invoice, with a 30% deposit term, reaches Faas through the integrations API, or you create it by hand. The customer gets a pay link.
2
The deposit lands
The customer pays by FPX. The invoice updates, the bank line matches and the balance shows as due later.
3
Suppliers fall due
The airline and hotel invoices wait in Bills to pay with their due dates. Reminders come before each deadline.
4
Before departure
Balance reminders go out. When everyone has paid, you see who owes you drop to zero for that trip.
Rules change.Confirm current rates and dates with the Royal Malaysian Customs Department, LHDN or your accountant. Faas explains ideas in plain words and does not give legal or tax advice.
Accounting in plain words
Three ideas that matter most for a travel business.
These explain why a healthy bank balance can still hide a problem.
The term
Deposit and balance
Two instalments of one price.
Plain wordsA first payment to hold the booking, and the rest before the trip.
A RM 5,000.00 trip with a 30% deposit means RM 1,500.00 now and RM 3,500.00 later.
The term
Supplier cost per departure
What the trip costs you to run.
Plain wordsWhat you pay airlines, hotels and others for one trip, compared with what you charged.
10 seats at RM 5,000.00 is RM 50,000.00 of sales. Supplier costs of RM 38,000.00 leave RM 12,000.00, a 24% margin.
The term
Cash is not profit
Money in the bank is not always yours yet.
Plain wordsDeposits you hold for trips not yet taken are still owed to suppliers and travellers.
Customers paid RM 20,000.00 in deposits for a December trip. You still owe suppliers RM 14,000.00 and the trip has not happened. Ask your accountant how to record it.
Questions from travel agents and tour operators
Does Faas connect to my travel booking app?
Faas connects to travel booking apps through the integrations API. A booking app can push invoices, payments and expenses with a source id and an idempotency key, so re-syncing never double-posts. Ask us what is available for your booking app before you plan around it.
Does Faas manage trips, seats or itineraries?
No. Faas is accounting software. Your booking app handles trips and seats. Faas handles the invoices, payments, supplier bills and books.
Can I see profit per departure?
Faas shows profit for the whole business. When a booking app pushes entries with a source id, your accountant can trace each entry back to its booking. A per-departure profit report is not a built-in screen, so ask your accountant to build one from the ledger.
How are refunds handled?
Raise a credit note against the original invoice, then choose Refund to pay cash back or Apply to offset another invoice. Supplier-side changes use debit notes.
What about foreign currency suppliers?
Multi-currency is planned and not available yet. Faas works in Malaysian Ringgit today.
Sell the trip. Let Faas follow the money.
Deposits, balances and supplier costs, together in one place.
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